Ali Al Nuaimi | علي النعيمي


علي محمد النعيمي هو مؤسس منظمة تطوير الشبكة العراقية التي تسعى إلى تحسين واقع الانترنت في العراق من خلال خطط جريئة وفعالة. 
من خلال الانترنت يسعى السيد علي إلى استخدام هذا القطاع لتوفير فرص عمل للشباب من خلال بوابة الاستثمار ودخول كبرى الشركات العالمية إلى العراق لخلق جو تنافسي صحي وخلق حكومة إلكترونية عراقية حقيقية.

Ali Al-Nuaimi is the founder of the Improve Iraqi Network Organization, which seeks to improve the situation of the Internet in Iraq through bold and effective plans.
Through the Internet, Mr. Ali seeks to use this sector to provide job opportunities for young people through the investment portal and the entry of major international companies into Iraq to create a healthy competitive atmosphere and create a real Iraqi e-government.

Resume | السيرة الذاتية

Qualifications Summary

  • 11+ years of experience in IT management and software project management

  • 6+ years of experience in data center configuration and management

  • Cisco Certified • Certification in Quality Management • Scrum Master Accredited Certification • AWS Certified

  • On going to be MS SQL Server DBA.

  • BS Computer Science


    Areas of Expertise

    • Client Management: vendor engagement lead; large team development and management lead; client onboarding and                 

       specifications lead

    • Project Management and Planning: business analysis, project management, process improvement and disaster recovery

    • excellent team, leadership and communication skills: verbal and written

    • Cyber Security: management of secure software development, server security and incident response

    • Excellent troubleshooting and problem solving skills- able to anticipate and identify hardware/ software, system and intrusion

      problems before they occur


    Technical Skills

    • Languages: VB, C++, C# and JAVA

    • Software & OS:  Windows 7, 8, 10, Windows server 2008 and 2012 • Microsoft SCCM and WSUS • SQL server and SQL

      administration and management 2010, 2012 • ServiceNow ITSM and BMC Remedy

    • Virtualization:  Microsoft Hyper-V • Citrix and XenDesktop

    • Batching: PowerShell • CMD

    • Communications: Interactive Intelligence VoIP phone system- installation and configuration

Related Experience

Sr. System Support Analyst • Optum (UnitedHealth Group)                                                                     1/2016 - present

Vendor Relationship Owner • Optum (UnitedHealth Group)                                                                     7/2019 - Present


  • Worked in the same place as contractor from (2016-2017) with PCM and hired FT with Optum.

  • Responsible for maintaining a secure intranet; daily system monitoring; and making recommendations to minimize the impact of a disaster or major failure.

  • Provide hands on support and audits for Microsoft SCCM configuration and administration.

  • Manage and administer ADs Windows Server 2012/2008, Citrix Servers and XenDesktop 7.5+

  • Manage tier III support.

  • Troubleshoot hardware, software and intrusion problems.

  • Systems migrations, testing, validation and verification for the new migrated environment.

  • Providing, Documenting knowledge bases for the new migrated environment.

  • Push and Update endpoints using Symantec Altiris end-point management.

  • Involving in Office 365 migration SWAT team (identifying, troubleshooting) Tier III incidents.

  • Vendor relationship owner duties:

       • Monitor Vendor performance.

       • Ensuring compliance with contract terms.

       • Perform day-to-day risk management.

       • Escalating performance and risk incidents.

       • Works under regulations of HIPAA and GDPR (European Union).

IT Analyst • Premier Credit North America, Indianapolis, IN                                                                     12/2014 – 8/2015

  • Analyze client regulatory & financial vendor needs and translate into specific requirements.

  • Lead for all IRS service and customer experience activities in the IT department.

  • Implement client specifications in CRM programs and manage the maintenance of related documentation.

  • Lead multiple IT software development project teams and conduct critical evaluations of current processes for improvement.

  • Identify, troubleshoot and resolve hardware, software, systems and intrusion problems.

  • Audit privacy and security compliance to match IRS government and company compliance. 

IT Systems Admin - Central Organization of Statistics, Ministry of Planning - Baghdad,                         5/2010 – 2/2014

  • Led 20 person System/Network Team - providing technical, strategy, and IT oversight of process execution, system stability, and process improvements.

  • Code, test, debug, implement, and program archiving, monitoring, and data recovery systems

  • Help design computer architecture;  setup and maintain server hardware; and maintain storage infrastructure

  • Security Monitor, and maintain network systems, including; system, hardware, and software updates

  • Manage installation of new hardware releases and manage hardware asset inventory

  • Tools & Systems used:  SOLARWINDS ORION NMP, Symantec Ghost, SQL Server 2012

Team Leader - Zain Group, Baghdad, Iraq                                                                                                6/2010 – 8/2013

  • Identify, troubleshoot and resolve hardware, software, systems and intrusion problems.

  • Responsible for installation, monitoring, testing, diagnostics and maintenance of telecommunications equipment.

  • Managing Inventory and Reporting using Remedy BMC

  • Responsible for daily backup operations, ensuring all required systems and system data.

  • Manage HTML issues, and performing backend data updates


BSc Computer Science, University of Baghdad • 2009

MSc Cyber Security Management, University of Purdue  2020 (in process)